iForms Care gives organizations a structured, reliable way to manage the complexity of customer‑facing documents. With dedicated experts monitoring the health of your iForms environment, you will be able to provide continuous attention to the areas that often fall through the cracks, like design consistency, system performance, and delivery behavior.
Instead of reacting to issues or navigating changes alone, you have a partner who helps you anticipate challenges, streamline decisions, and maintain a well‑organized approach to updates and improvements.
iForms Care Key Benefits
Reduce document errors, reprints, and customer-impacting mistakes
Maintain consistent branding and template standards
Rapid development of new forms
Improve deliver reliability and troubleshooting speed
Keep changes controlled, tested, and documented
Expand usage, gain more value
What's Included
Optimization and Standardization
Template standards review, reuse patterns, performance checks, simplification recommendations including version review and upgrades.
Change Governance & QA
Intake → design → test → release guidance, regression checklist for high-impact documents.
Deliver and Distribution
Print routing review, PDF/email delivery checks, error-handling and operational readiness.
Training & Enablement
Role-based sessions for admins/designers, office hours, “better patterns” guidance. Review associated products and other options for utilizing iForms.
Increase Value
Guided creation of new forms with greater operational impact
Improved Custom Programming
Our experts will help you optimize your Report Splitter Settings and IFM iSeries Commands Analysis.
Engagement Tiers
Tier 1 — Care Essentials
Best for: Customers who want to stay healthy, current, and aligned without a heavy ongoing commitment.
- Quarterly optimization and template standards check
- Annual usage/value review and next-step roadmap to expansion
- Product upgrade review and guidance
Tier 2 — Care Plus
Best for: Customers who want more proactive guidance, ongoing improvement, and smoother change management.
- Monthly check-in: change queue review and quick-win recommendations
- Quarterly enablement session (admin/designer) and feature update
- Quarterly QA/regression checklist review for key documents
- Partnered upgrade assistance (1x/year)
Tier 3 — Care Premium
Best for: Customers who want strategic partnership, governance discipline, and long-term modernization support.
- Monthly governance and QA posture review (release readiness discipline)
- Quarterly workshop (modernization planning and consolidation strategy)
- Named Care Lead (planning, follow-through, escalation coordination)
- Complimentary upgrade to latest release (1x/year)
Make an Immediate Impact
Immediately, you will gain proactive oversight, expert recommendations, and a clear plan to keep their iForms environment healthy, current, and improving over time.
From day one, the customer gets:
- Expert guidance on how to better use and manage iForms
- A structured care plan instead of handling everything reactively
- Faster identification of issues, gaps, and improvement opportunities
- Reduced risk around template changes, QA, and upgrades
- More confidence that their forms environment is being reviewed with best practices in mind
- A clearer path forward for optimization, adoption, and expansion
Ready to Get Started with iForms Care?
Begin your enhanced iForms journey today. Contact us to learn how we can tailor a plan to fit your goals and budget. If you’re already a Fortra customer, reach out to your representative to add iForms Care to your subscription.